Privacy Policy

1. Introduction

Dropavo Inc. ("Dropavo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Dropavo, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and business details when you register
• Profile Information: Business name, address, phone number, and other details you add to your profile
• Payment Information: If applicable, billing address and payment method details (processed securely by third-party payment processors)
• Communications: Messages, feedback, and support requests you send to us

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Usage Data: Pages viewed, features used, time spent on the platform, and actions taken
• Log Data: IP address, access times, referring URLs, and error logs
• Cookies and Tracking: Information collected through cookies, pixels, and similar technologies

2.3 Information from Third Parties

We may receive information from:

• Google OAuth: If you sign in with Google, we receive your name, email, and profile picture
• Suppliers: Order status, shipping information, and fulfillment data
• Analytics Providers: Aggregated usage and performance data

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Service
• Process orders and facilitate fulfillment with suppliers
• Create and manage your account
• Communicate with you about updates, features, and support
• Send promotional communications (with your consent)
• Analyze usage patterns to improve user experience
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. Information Sharing

We may share your information with:

4.1 Third-Party Suppliers

When you place orders, we share necessary information (shipping address, product details) with suppliers for fulfillment. Suppliers are contractually required to protect your data.

4.2 Service Providers

We use third-party services for hosting, analytics, email, and customer support. These providers only access data necessary to perform their services.

4.3 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, safety, or property.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and monitoring
• Access controls and employee training

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain data longer for legitimate business purposes, legal compliance, or dispute resolution.

You may request deletion of your account and associated data at any time (see "Your Rights" section).

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze site usage and performance
• Provide personalized experiences

You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of the Service.

8. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limited processing of your data

To exercise these rights, contact us at [email protected].

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, request deletion, and opt out of sales (we do not sell personal information).

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including those listed in Section 8. Our legal basis for processing includes contract performance, legitimate interests, and consent where applicable.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the platform. Your continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Dropavo Inc.
Email: [email protected]
Address: [Business Address]