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Terms of Service

Last updated: January 20, 2026

1. Acceptance of Terms

By accessing or using the Dropavo platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

Dropavo reserves the right to modify these Terms at any time. We will notify users of any material changes via email or through the platform. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

2. Description of Service

Dropavo is a free business-to-business (B2B) platform that connects independent dropshipping merchants with third-party product suppliers. Our Service enables merchants to:

  • Browse and select products from our supplier network
  • Set custom markup pricing for their stores
  • Forward customer orders to suppliers for fulfillment
  • Track order status and manage their product catalog

Important: Dropavo does not manufacture, store, or ship products directly. All fulfillment is handled by independent third-party suppliers, including but not limited to Zendrop and similar fulfillment partners.

3. Account Registration

To use certain features of the Service, you must create an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

You must be at least 18 years old and have the legal capacity to enter into contracts to create an account.

4. Free Service

Dropavo is provided completely free of charge. There are no subscription fees, hidden costs, or premium tiers. We reserve the right to introduce paid features in the future, but any existing free features will remain free for current users.

5. Merchant Responsibilities

As a merchant using Dropavo, you are responsible for:

  • Compliance with all applicable laws and regulations in your jurisdiction
  • Accurate representation of products in your store
  • Setting appropriate pricing and profit margins
  • Customer service and communication with your end customers
  • Handling customer complaints, returns, and disputes
  • Collecting and remitting applicable taxes
  • Maintaining appropriate business licenses and permits

6. Third-Party Suppliers

Dropavo connects merchants with third-party suppliers for product fulfillment. You acknowledge and agree that:

  • Dropavo is not responsible for supplier performance, product quality, or shipping times
  • Product availability is subject to supplier inventory
  • Shipping times and costs are determined by suppliers
  • Product specifications may vary from listed descriptions
  • Dropavo makes no warranties regarding third-party products or services

7. Prohibited Uses

You may not use the Service to:

  • Violate any applicable laws or regulations
  • Sell prohibited, illegal, or counterfeit products
  • Engage in fraudulent or deceptive practices
  • Infringe on intellectual property rights
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to any systems
  • Harvest or collect user data without consent
  • Transmit malware or harmful code

8. Intellectual Property

The Dropavo name, logo, and all related trademarks, service marks, and trade dress are the property of Dropavo Inc. You may not use our intellectual property without prior written consent.

Product images, descriptions, and related content provided by suppliers remain the property of their respective owners.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROPAVO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

DROPAVO'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO DROPAVO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. DROPAVO DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dropavo and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service or violation of these Terms.

12. Termination

Dropavo may suspend or terminate your account at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will remain in effect.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

14. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. The arbitration shall take place in Delaware, and the decision shall be final and binding.

15. Contact Information

For questions about these Terms, please contact us at:

Dropavo Inc.
Email: [email protected]
Address: [Business Address]